1. Return and exchange of goods.
1.1. The return of goods takes place in accordance with the 2001 June 29 By the Order of the Minister of Economy of the Republic of Lithuania No. 217 “On the Approval of the Rules for the Return and Exchange of Items”.
1.2. The buyer must send the returned goods by registered mail. The registered shipment number must be provided to the Seller no later than within 24 hours. after dispatch.
1.3. In order to return the product (s), the Buyer may do so within 7 days from the date of delivery of the goods to the Buyer, informing the Seller by e-mail. mail, with photos or videos of the item and / or parcel describing the problem.
1.4. Upon returning the wrong product received, the Seller undertakes to replace such product with the required product. If you do not have the required goods, the Buyer will be refunded all money (for the goods, and the actual shipping costs incurred).
1.5. When a defective product is returned, the Seller undertakes to replace the defective product with an analogous product or return the money to the Buyer.
1.6. In order to return the defective product (s), the Buyer may do so within 14 days from the date of delivery of the goods to the Buyer, informing the Seller by e-mail. mail, with photos or videos of the low-quality item and / or parcel describing the problem.
1.7. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not follow the procedure for returning the goods set out in these Rules.
1.8. If the Buyer paid for the product with a gift voucher, the coupon and other additional amount paid (if it was paid) will be returned.
1.9. If the Buyer returns the product purchased at a discount, the amount paid for the product with a valid discount is refunded.
2. Final provisions.
2.1. These Rules of Return of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
2.2. The law of the Republic of Lithuania applies to these rules. All disagreements arising from the implementation of these rules shall be settled through negotiations. If no agreement is reached, disagreements are resolved in accordance with the laws of the Republic of Lithuania.